About the Role
We are seeking a highly skilled and proactive Network & Applications Specialist to join our Information Technology team. This role is responsible for managing the organization\'s network infrastructure, supporting web-based applications, maintaining internal systems, and providing advanced technical support. The successful candidate will also serve as a technical resource for the IT Support Officer by resolving complex issues and contributing to the continuous improvement of the organization\'s IT environment.
Key Responsibilities
Network Administration
Manage, monitor, and maintain the organization\'s LAN, WAN, Wi-Fi, VPN, and internet connectivity.
Configure, optimize, and troubleshoot routers, switches, firewalls, and network security appliances.
Monitor network performance and implement improvements to maximize uptime and reliability.
Ensure network security through access controls, endpoint protection, and regular vulnerability assessments.
Maintain documentation of network architecture, configurations, and disaster recovery procedures.
Applications & Web Management
Manage and maintain the organization\'s website, ensuring it remains functional, secure, and up to date.
Develop, customize, and support internal web-based applications and digital tools.
Provide technical support for business applications, databases, and cloud-based solutions.
Work with departments to identify opportunities for process automation and digital transformation.
Coordinate software upgrades, integrations, and application deployments.
Technical Support
Provide second-level and third-level technical support for complex hardware, software, and network-related issues.
Support Microsoft 365, Windows Server environments, Active Directory, cloud services, and enterprise applications.
Mentor and provide technical guidance to the IT Support Officer.
Lead the implementation of new IT projects and technology initiatives.
Manage IT vendors, software licensing, and technology procurement.
Information Security & Compliance
Implement cybersecurity best practices to protect organizational systems and data.
Monitor system logs and investigate security incidents.
Ensure regular backups, disaster recovery readiness, and business continuity.
Maintain compliance with organizational IT policies and regulatory requirements.
Documentation & Reporting
Maintain comprehensive technical documentation, standard operating procedures, and asset inventories.
Prepare periodic reports on network performance, security, system availability, and ongoing IT projects.
Recommend technology upgrades and innovations that improve operational efficiency.
Requirements
Bachelor\'s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Minimum of 4 - 6 years\' experience in network administration, systems administration, or application support.
Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall administration.
Experience with Windows Server, Active Directory, Microsoft 365, virtualization technologies, and cloud platforms.
Working knowledge of web development technologies such as HTML, CSS, JavaScript, PHP, or ASP.NET.
Experience supporting databases such as MySQL, Microsoft SQL Server, or PostgreSQL.
Familiarity with cybersecurity principles, backup solutions, and disaster recovery planning.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication, documentation, and project management skills.
Professional certifications such as Cisco CCNA/CCNP, CompTIA Network+, Microsoft Certified, ITIL, or relevant cloud certifications will be an added advantage.
What We Offer
Competitive salary and benefits.
Opportunities for professional development and certification.
Exposure to enterprise-level technologies and strategic IT projects.
A collaborative and innovative work environment.
How to Apply
Interested and qualified candidates should submit their CV and a cover letter to grandvillehr@gmail.com and hr.grandville@gmail.com using \"Network & Applications Specialist\" as the subject of their application.
Application Deadline: July 31st, 2026.