Job Purpose Statement
The Network Engineer role is to support the bank's Network infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group IP Networking, Datacentre Network technologies, SD access and SD WAN in collaboration with external vendors, system experts and consultants.
Key Accountabilities (Duties and Responsibilities)
Network Automation 30%
Drive initiatives to achieve efficiencies through automation tools and technique
Performing Network maintenance, migration, and upgrading hardware and software.
Data centre Support 20%
Monitor all Data Centre equipment & ensure compliance to required standards & systems.
Perform troubleshooting on data centre, identify issues and assist in timely resolution.
Ensure adherence to all established guidelines and management practices for employees.
Analyse and determine appropriate layout of all equipment's in data centre with help of balancing and cooling.
Monitor and supervise all data centre solutions.
Network Scripting 10%
Develop scripts to automate deployment and installation.
SLA & Incident management 20%
To provide management of group network security related projects, incidents, problems and escalations are dealt with according to defined set of policies, processes, procedures and SLA's.
Project Management 10%
Plans, designs & implements network projects in accordance with Bank's requirements
Monitor capacity & performance of the group databases to ensure optimum efficiency
Business Continuity 10%
Disaster readiness is maintained as agreed and ensures regular DR exercises are done
Assist in the development of a Business Continuity Plan for the IT operations of the bank.
Support of IT Strategy 10%
Effectiveness of integration of IT infrastructure blueprint with the bank's business direction
Contribute to effectiveness of the network security system (policy, controls & infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access
Support other areas where necessary (On-prem, Hybrid and Cloud instances)
Job Specifications
Academic:
Bachelor's Degree in Computer Science, Information Technology or related field.
Professional:
CCNA, HCIA and other relevant database professional qualifications in IT field
Knowledge in Python, Linux and automation tools will be an added advantage
Project Management certification and experience is preferred e.g. PRINCE2, PMP
Desired work experience:
3-4 years' proven experience in network support on medium to large organizations
Working experience in a bank or other financial services organization would be added advantage