About the role
The Network Facilities Assistant supports the Facilities team by handling day-to-day coordination, utility follow-ups, and administrative tasks related to station operations. The role helps ensure that power connections, permits, inventory, and facility issues are tracked and resolved on time.
Key responsibilities
Utilities & Permits Support
Act as the main point of contact with KPLC for power applications, quotations, and meter installation follow-ups.
Report power outages to KPLC and track restoration updates for affected stations.
Review monthly electricity bills for accuracy, flag discrepancies, and ensure records are properly filed.
Support the application, renewal, and tracking of County permits (e.g. Single Business Permits, Signage, Fire Safety).
Support the management of lease obligations ensuring payments are made on time
Maintain an up-to-date digital filing system for all utility and permit documents.
Facilities & Logistics Coordination
Receive and record deliveries of facilities and electrical items.
Assist with inventory tracking, including weekly stock counts and updating stock records.
Support the internal stock request process by logging requests and tracking issuance of items.
Monitor Facilities Issue Desk (FID) tickets and follow up with technicians or vendors on progress.
Share basic updates with the Facilities team on outstanding issues and completed works.
Reporting & Documentation
Take clear site photos during visits and share updates with the Facilities team.
Help document completed works and basic "as-built" information for new or upgraded stations.
Maintain simple trackers and reports for utilities, permits, inventory, and facilities issues.
Minimum requirements:
Diploma or Degree in Business Administration, Project Management, Facilities Management, or a Technical field (Electrical, Mechanical, or Civil Engineering is an added advantage).
2 years' experience in an administrative, facilities, or coordination role.
Prior experience dealing with KPLC or County Government offices is an advantage but not mandatory.
Comfortable working with Excel or Google Sheets for tracking and basic reporting.
Good organizational and record-keeping skills.
Ability to follow up consistently and track tasks to completion.
Strong communication ability with internal teams, contractors, and external offices.
Able to work in a structured environment and follow established processes.
Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.