Non Motor Moderator at Discovery Limited

Key Purpose


​​The purpose of the role is to determine the quantum and merit of non-motor claims by moderating the claim, performing investigations and verifying the description of the event with the loss to ensure the most fair and accurate settlement amount of the claim.


Areas of responsibility may include but are not limited to:


Checking completeness and correctness of non-motor assessments
Identifying what is required and outstanding from assessor / client
Verifying and correcting all assessing fees against approved / reasonable rates guidelines
Verifying and correcting all replacement values to ensure best possible cost
Managing relationships with internal and external stakeholders
Ensuring maximum possible savings are achieved on all claims moderated
Reporting on all moderated claims to show savings achieved
Identifying and escalating matters to claims and procurements teams where necessary
Identifying opportunities in the non-motor environment that will improve costs and efficiencies


Knowledge and Skills:


Computer literate (MS Word, Power Point, Excel, Outlook)
Investigative skills
High attention to detail
In depth claims and assessing knowledge
Buildings and contents assessing knowledge
Data analysis and reporting
Relationship building skills
Negotiating skills
Leadership skills
Procurement principles - Advantageous
Project management - Advantageous


Education and Experience

Education:


Matric (Grade 12) with Mathematics
Short-term insurance qualification
Qualified electrician with a valid trade test (essential)


Minimum Experience:


At least 5 years experience in electrical/solar installation (essential)
Solar green card training (advantageous)
Claims related assessing experience (advantageous)