O2C AR Accountant at SGS

Job Description


The O2C Accounts Receivables Accountant will provide temporary support to the Finance Shared Services team and is responsible for ensuring accurate and timely accounting of incoming payments and customer balances for the O2C portfolio.
The role includes allocating cash receipts to open invoices in the accounting system, investigating and resolving customer balance discrepancies in cooperation with the collections team, and supporting month-end activities such as calculating bad debt provisions, and posting work-in-progress and unbilled delivered orders.
Performance should meet the requirements defined in the SLA/KPIs applicable for the role.


SPECIFIC RESPONSIBILITIES


Allocate incoming payments by entering and matching receipts to the correct invoices in the accounting system.
Investigate and resolve customer balance discrepancies by monitoring payment differences and coordinating with the collections team to obtain remittance details from customers.
Monitor and clear open/unidentified payments; maintain a tracking file and add comments regarding missing remittance, duplicate payments to be refunded, supplier payments to be routed to AP, etc.
Calculate the allowance/provision for potentially uncollectible receivables by analyzing customer balances in line with agreed accounting principles.
Post and reconcile Work in Progress (WIP) and unbilled delivered orders by verifying transactions and recording them in books.
Process and distribute incoming emails within the team; analyze each request and resolve it or route it to the appropriate department.
Work effectively under pressure, especially during month-end closing periods, and support closing tasks when required.
Ensure Compliance with internal controls, company policies, and audit requirements.
Prepare AR reports, aging reports and accounts analysis
Use MS 365 tools (mainly Excel) and Oracle to perform analyses, reconciliations, and reporting.
Perform additional tasks as requested by the supervisor and participate in process improvements/standardization.


Qualifications


Bachelor's degree in accounting, finance or related field - preferred
CPA or equivalent qualification is an added advantage
At least 2 years of Accounts Receivables or order-to-cash experience.
Experience in accounting operations (AR/GL/R2R) - preferred
Good knowledge of MS 365 (especially Excel) - required
Experience with ERP systems (Oracle is an advantage) - nice to have


Additional Information


Conscientiousness and accuracy in delivering tasks,
Analytical mindset and problem-solving skills,
Very good command of English (minimum B2 level),
Ability to work under pressure, especially during month-end closing periods,
Proficiency in Arabic language is an added advantage.
Effective collaboration and clear communication with internal stakeholders (e.g., collections, R2R, AP)
Full onboarding and work equipment provided.
Availability is required on public holidays if they fall within month-end closing periods.
This is a Fixed term contract for 4-months to provide for maternity cover.