Key responsibilities
Implementation of Administration and Customer Service policies, strategies, procedures, guidelines and regulations.
Manage front office operations, including attending to visitors/clients; handling telephone calls, enquiries and appointments.
Planning and organizing meetings, assist in arranging and organizing Association events, protocols and travel itineraries.
Draft and respond to correspondences, preparing documentation, taking minutes in meetings and generating reports for decision-making.
Provide HR Management support in recruitment, training, leave administration, and maintaining employee records.
Provide administrative support in procurement activities as guided.
Co-ordinate office administration, facilities management and transport services.
Maintain confidentiality and control of information within and outside the organization.
Maintain a comprehensive filing system for the Association.
Manage and maintain the organization's physical assets eg office machines, furniture and fittings and coordinate timely repair works whenever required.
Ensure smooth office operations including - housekeeping, decorum, monitoring attendance and reporting times.
Ensure security of office equipment, documents and records.
Develop and implement health, safety and environmental policies including provision of a safe working environment.
Provide supervisory role to the entire administration staff - including office assistant, drivers etc.
Requirements for the position
A Bachelor's degree in Business Management or related field from a recognized institution.
Must have at least 3 years' experience in Office Administration in a busy set-up.
Proficiency in computer applications
Demonstrated managerial, administrative, and professional competence in work performance and results.
Demonstrated ability to preserve confidentiality.
Some knowledge of HR, Accounting or Secretarial is a bonus.