Job Description :
To provide administrative assistance to the Advisers. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The position will focus on personal and commercial lines business.
Responsibilities:
Maintain and update the CRM systems (MyPractice / MyBase)
General administration and compliance
Preparing quotations for new and existing clients
Manage work of other administrators in the office
Issuing new policies, renewals and endorsements
Building and maintaining good working relationships with clients and internal stakeholders
Recording details and information on the relevant systems
Handling claims
Maintain compliant record of advice
Minimum requirements:
Matric
Completed NQF 4/5 Certificate in Short-Term Insurance
Completed Re5
5-7 years short-term insurance experience
Competencies required:
Proficient in both spoken and written English and one other official South African language
Computer literacy (MS Office)
Good verbal and written communication skills
Strong administration skills
Planning and organising skills
Time management skills
Highly client focused with good interpersonal skills
Closing date: 30-Aug-2026