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Officer, Back Office at I&M Bank
I&M Bank
September 12, 2026
Full-time
On-site
Job Description
I&M Bank is seeking a dynamic and detail-oriented Officer, Back Office to support branch operations by ensuring timely, accurate, and efficient processing of transactions in line with established policies, procedures, and regulatory requirements.
Roles & Responsibilities
Verify outward clearing transactions including cheques, EFTs, salary transfers, direct debits, and unpaid items.
Process and reconcile clearing transactions within the Clearing System and Core Banking System.
Process outward SWIFT and RTGS remittances, including vetting customer instructions and obtaining approvals.
Verify inward clearing items and manage customer notifications on unpaid instruments.
Authorize in-house cheque transactions within the system.
Investigate and resolve customer queries relating to clearing and reconciliation items.
Act as joint custodian of the Branch Vault and/or ATM.
Supervise and coach support staff where applicable.
Ensure daily customer call-backs are conducted.
Reconcile branch suspense accounts and prepare periodic reports.
Support the growth of the Bank through cross-selling of products and services.
Qualifications and Experience
Bachelor's Degree in a Business-related field from a recognized institution.
Part qualification in CPA (K), ACCA, or an equivalent professional certification.
1-3 years' relevant banking or financial services experience.
Key Competencies
Strong analytical and numerical skills.
Excellent communication and interpersonal abilities.
Good report-writing skills.
Strong planning and organizational skills.
High level of accuracy and attention to detail.
Ability to work under pressure and meet deadlines.
Desirable Requirement
Proficiency in Gujarati language is mandatory due to the need to support a diverse customer base.
I&M Bank is seeking a dynamic and detail-oriented Officer, Back Office to support branch operations by ensuring timely, accurate, and efficient processing of transactions in line with established policies, procedures, and regulatory requirements.
Roles & Responsibilities
Verify outward clearing transactions including cheques, EFTs, salary transfers, direct debits, and unpaid items.
Process and reconcile clearing transactions within the Clearing System and Core Banking System.
Process outward SWIFT and RTGS remittances, including vetting customer instructions and obtaining approvals.
Verify inward clearing items and manage customer notifications on unpaid instruments.
Authorize in-house cheque transactions within the system.
Investigate and resolve customer queries relating to clearing and reconciliation items.
Act as joint custodian of the Branch Vault and/or ATM.
Supervise and coach support staff where applicable.
Ensure daily customer call-backs are conducted.
Reconcile branch suspense accounts and prepare periodic reports.
Support the growth of the Bank through cross-selling of products and services.
Qualifications and Experience
Bachelor's Degree in a Business-related field from a recognized institution.
Part qualification in CPA (K), ACCA, or an equivalent professional certification.
1-3 years' relevant banking or financial services experience.
Key Competencies
Strong analytical and numerical skills.
Excellent communication and interpersonal abilities.
Good report-writing skills.
Strong planning and organizational skills.
High level of accuracy and attention to detail.
Ability to work under pressure and meet deadlines.
Desirable Requirement
Proficiency in Gujarati language is mandatory due to the need to support a diverse customer base.