Job Description
To identify, analyse, redesign, and automate business processes across Operations and Business units, leveraging dataÃÂâÃÂÃÂÃÂÃÂdriven insights and digital tools to improve efficiency, reduce operational risk, and enhance client experience.
Type of Qualification:
First Degree
Field of Study:
IT, Engineering, Actuarial Science, Data Science, Mathematics, Statistics or related field
Preferred Certifications / Added Advantage
Microsoft Power Platform certifications
Lean Six Sigma Yellow/Green Belt
Data analytics certifications
Project Management (Agile or PMP fundamentals)
Experience Required
2-3 years
Demonstrated experience in process engineering, automation or data analysis.
Experience with digital transformation or workflow automation.
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Documenting Facts
Examining Information
Exploring Possibilities
Analytical & critical thinking
Interacting with People
Team Working
Technical Competencies:
Continuous Process Improvement
Data analysis & visualisation (Power BI)
Automation solution development (Power Automate, Power Apps)
Documentation and business case writing
Project & change management
Understanding of operational risk, controls, and compliance
Process mapping and modelling