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Officer: Employee & Labour Relations at Border Management Authority

Border Management Authority
August 23, 2026
Full-time
On-site
Description

The successful candidate will be expected to perform the following duties and responsibilities:

Disciplinary and Misconduct Administration


Manage and monitor disciplinary processes and misconduct cases.
Maintain disciplinary case files and records.
Draft disciplinary correspondence and related documentation.
Monitor progress and turnaround times of disciplinary matters.
Ensure safekeeping and confidentiality of case information


Grievance and Dispute Resolution Support


Manage and monitor cases relating to employee grievances and disputes.
Coordinate grievance meetings and consultations.
Prepare grievance and dispute documentation.
Liaise with employees, management, and relevant stakeholders regarding dispute processes.
Ensure representation at CCMA and bargaining councils.


Collective Bargaining and NCBF Secretariat Support


Provide administrative and logistical support to collective bargaining structures.
Assist with coordination of National Consultative Bargaining Forum (NCBF) meetings and engagements.
Prepare meeting packs, agendas, attendance registers, and related documentation.
Record and compile minutes and resolutions arising from NCBF meetings.
Track implementation of resolutions and action items.
Support stakeholder engagements with organised labour representatives.


Employee Relations Advisory Support


Provide basic labour relations guidance and information to employees and management.
Assist with labour relations awareness and education initiatives.
Support implementation of employee wellness and engagement initiatives.
Facilitate communication relating to labour relations matters.
Promote compliance with labour relations procedures and standards


Risk, Compliance and Governance Administration


Maintain labour relations records in compliance with governance requirements.
Support compliance monitoring and reporting activities.
Assist with labour relations audits and investigations
Identify and report labour relations risks and non-compliance matters. -
Ensure compliance with labour legislation and organisational policies


Research, Monitoring and Reporting


Compile labour relations statistics and reports.
Maintain labour relations databases and registers.
Conduct basic research and benchmarking on labour relations trends.
Assist with monthly, quarterly, and annual reporting.
Monitor trends relating to misconduct, grievances, and disputes


Stakeholder Management and Coordination


Liaise with employees, management, organised labour, and external stakeholders.
Coordinate meetings, consultations, and labour relations engagements.
Facilitate communication between stakeholders on labour relations matters.
Support relationship management initiatives within the organisation.


Requirements

Minimum Qualifications


Grade 12 (Matric)
An Undergraduate Qualification at NQF 7 as recognised by SAQA in Labour Law/Labour Relations Degree/Advanced HR or equivalent.


Minimum Experience


4 years' experience at supervisory level.
Labour dispute representation experience.


Knowledge


Sound knowledge of SA labour legislation
Border Management Authority Act, 2 of 2020.
Knowledge of dispute management in labour relations
Labour Relations Act No 66 of 1995
Basic Conditions of Employment Act, No.75 of 1997.


Other requirements


Flexibility in working hours will be required to meet demands of the role.
May be required to work overtime.
Valid driver's License

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