Officer Meter Reading (DD) at Eskom Communications

Competencies Required
Behavioural:


Integrity
Honesty
Trustworthiness
Professionalism


Leadership:


Team player
Motivating teams
Coaching
Mentoring
Developing


Knowledge:


Customer relationship management
Low voltage maintenance and fault repair
Applicable safety training for supervisors
Operating regulations for high and low voltage systems
Organisational processes
Contract management
Metering and billing
Credit management directive, policy


Skill:


Valid driver`s licence
Communication
Planning and control
Computer literacy


Minimum requirements

Qualification(s):


National Diploma/National N Diplomain Business Management/Engineering/Commerce/Finance at NQF6 with 240 credits
3 Years experience in working with customers and customer relations


Key Responsibilities


Manage measurement and meter related tasks
Perform general supervision
Provide customer data
Handle generic service activities
Build relationships between Eskom and customers
Manage credit revenue and management processes
Perform vending and prepaid activities
Manage quotation and connection services