Online Sales Representative at PC Planet

Key Responsibilities


Manage inbound and outbound online sales inquiries via email, chat, and social media.
Promote products/services to potential customers and close sales through digital channels.
Maintain accurate records of customer interactions and sales activities.
Provide excellent customer service by addressing questions, concerns, and feedback promptly.
Collaborate with the marketing team to implement online campaigns and promotions.
Monitor online sales performance and report on key metrics.
Stay updated on product knowledge and industry trends.


Requirements


Proven experience in online sales, e-commerce, or customer service.
Strong communication and interpersonal skills.
Ability to work with CRM systems and online sales platforms.
Goal-oriented with a track record of meeting or exceeding sales targets.
Comfortable working independently and as part of a team.
Tech-savvy with proficiency in Microsoft Office and online communication tools.