Job Description
The Online Trading Manager III is accountable for driving the commercial performance of the online channel across multiple brands/divisions. This role leads the end-to-end trading strategy, balancing revenue growth, margin optimisation, and customer experience.
Operating at the intersection of merchandising, marketing, and operations, this role requires a highly commercial, data-led leader who can translate insight into action and consistently deliver against financial targets in a fast-paced environment.
You will be joining a highly collaborative and forward-thinking team, where ideas are valued, innovation is encouraged, and there is strong alignment across functions to enable pace and impact.
Responsibilities
Own and deliver the online trading performance across two or more brands/divisions, with full accountability for revenue, margin, and key commercial KPIs.
Develop and execute a robust trading strategy and calendar, aligning promotional activity, product focus, and stock availability to optimise performance.
Own weekly and monthly trade reporting, providing clear insights, risks and actions to senior stakeholders.
Lead site merchandising and in-season trading, ensuring the right product is visible at the right time to maximise conversion and sell-through.
Drive data-led decision-making, using performance insights to continuously optimise pricing, promotions, assortment visibility, and customer journeys.
Work closely with merchandising, planning, and supply chain teams to ensure optimal stock availability, depth, and flow in line with demand.
Own and drive online availability, ensuring optimal product availability and depth aligned to demand.
Identify risks and opportunities through ongoing trade analysis, taking decisive action to protect margin and drive topline growth.
Lead and develop a high-performing team, fostering a culture of ownership, pace, and accountability.
Collaborate with senior stakeholders across marketing, operations, and commercial teams to ensure aligned execution of trading priorities.
Translate marketing and campaign plans into clear trading actions, ensuring alignment to stock, margin and revenue targets.
Manage trading & cost centre budgets and investments, ensuring efficient allocation to maximise return.
Champion continuous improvement and innovation, embedding best practices and enhancing trading capability over time.
Qualifications
Bachelor's degree in Business, Commerce, Marketing, or a related field
Postgraduate qualification advantageous
Minimum 10 years' experience in e-commerce, retail, or trading environments with a minimum of 3 years' leadership experience
Proven track record in driving commercial performance and managing complexity across multiple categories or brands
Strong analytical capability with experience translating data into actionable trading decisions
Experience working cross-functionally with planning, merchandising, and supply chain teams
Skills:
Strong commercial and financial acumen
Advanced analytical and problem-solving capability
Planning, prioritisation, and execution excellence
Ability to manage multiple workstreams and competing priorities
Customer-centric thinking with a strong trading mindset
Performance tracking, reporting, and insight generation
Behaviour:
Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
Decision Quality - consistently makes timely, well-rounded and informed decisions
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
organisational Savvy - understands and navigates dynamics created by processes, systems, and people