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Operations Agent at Ignition Group

Ignition Group
Full-time
On-site
Description

Marketing & Retail Support


Create visually engaging promotional content, including retail pamphlets and in-store displays, using Canva and Adobe tools to align with brand standards and enhance customer experience.
Manage marketing materials in retail stores, ensuring proper placement, visibility, and alignment with current promotions.
Ensure all marketing collateral is ordered and dispatched for new store launches within the retail channel.


Stock & Inventory Management


Monitor and manage stock levels for each store, ensuring all stores submit weekly stock reports.
Allocate stock to retail stores once orders are placed.
Manage stock at VLT for retail vouchers and marketing materials, maintaining levels above threshold.
Compile and submit a monthly wastage report to the Finance Department.
Compile SIM and voucher stock counts from agents into a central spreadsheet for tracking and reconciliation.


HR & Administrative Coordination


Prepare and process monthly promoter payouts.
Assist promoters in obtaining monthly payslips from HR.
Update the ghost audit spreadsheet upon receipt from HR to verify agent activity and accuracy.
Assist channel heads with issuing and sending 7-day notice letters to agents.


Operations


Compile tenant creation forms for new store launches and submit them to Operations.
Manage the Retail Operations Centre email box to coordinate communication and resolve queries efficiently.
Check all depletion wallets for all retail partners to ensure they remain above threshold levels.
Top up store representatives with data as required to ensure uninterrupted store communication.


Requirements


Matric


EXPERIENCE:


At least one-year direct selling experience
Experience engaging with multiple stakeholders.