Operations and People Manager

What You Will Do Run the weekly operating cadence: team check-ins, action tracking, and follow-up until tasks are done. Own performance management, including goal setting, monthly reviews, incentive tracking and performance improvement plans. Handle core HR: recruitment coordination, onboarding, employment documentation, staff records and HR policies. Coordinate internal projects across commercial, field and support teams, tracking milestones and flagging risks early. Prepare clear management reports, dashboards and meeting notes for the CEO. Manage office administration, vendors, and scheduling for the CEO and stakeholders. What You Bring At least 4 years in Operations, program management and/or HR, with at least 2 years managing or coordinating a team and coordination projects. Evidence of having run a performance management or staff appraisal process. Experience coordinating multi-team or multi-site projects (development-sector program experience is a strong plus). Strong skills in AI, Google Sheets, Canva/PowerPoint and Word. Clear written and spoken English, and the confidence to hold people accountable respectfully.