Operations Manager (Fashion Brand) at Klar Management Consult - Operations Manager (Fashion Brand)

Location: Orchid, Lekki, Lagos (On-site)
Fulltime: Monday to Friday (8:30 am to 6:00pm), Saturdays: 9:00am to 2:00pm
Compensation: ₦300,000

A leading fashion brand, Sewasimilara, is looking for a high-performing Operations Manager to drive structure, efficiency, and growth across the business.

This is not a routine role. We're looking for someone who can own operations end-to-end, lead people, and ensure excellence across production, client experience, and revenue delivery.

What You'll Be Responsible For


Manage the full order lifecycle: inquiry → production → delivery
Drive production timelines and proactively resolve delays
Enforce strict quality control before dispatch
Lead and manage the production team for performance & accountability
Oversee client communication and ensure a premium customer experience
Track sales pipeline, follow up on leads, and improve conversion rates
Manage and optimize CRM/tools (Trello, tracking systems, workflows)
Monitor payments and ensure financial compliance before production
Deliver weekly performance reports (operations, sales, team output)


Who We're Looking For


3 - 5+ years experience in operations/project management (fashion, retail, or similar fast-paced environment preferred)
Strong project management and execution skills
Proven ability to take ownership without supervision
Highly organized with strong attention to detail
Commercially aware — understands sales, conversions, and revenue impact
Confident managing people, processes, and timelines
Tech-savvy (comfortable with tools like Trello, CRMs, tracking systems)
Proactive, solution-driven, and results-oriented
Female candidates preferred (for team balance)


Why This Role?


Opportunity to work with a growing, high-demand fashion brand
Direct impact on business growth and structure
Autonomy and ownership — your work will matter
Fast-paced environment for career acceleration