Operations Manager - Omni-Montague Gardens DC at Clicks Group

Introduction


We are currently looking for a solution orientated Operations Manager for our Omni Department in Montague Gardens Cape Town. As the Operations Manager you will be responsible to ensure the effective management of Omni, warehouse operations, inventory control, cost management, health and safety, people management and to achieve business objectives for the DC


Job Description

Job Objectives:


To ensure achievement of budgeted and agreed financial targets
To ensure effective utilisation of all people resources to drive productivity to targets
To control and ensure accountability for effective maintenance of company assets in order to meet health and safety standards and an enabled working environment
To analyse and interpret key metrics thereby facilitating process improvement and improved financial performance
To engage, network and communicate with key internal and external stakeholders to ensure swift query resolution and ensure improved business performance as well as adherence to required service level agreements and legal requirements
To lead and direct the team to achieve consistent process compliance and adherence to all relevant company SOPs, cut-offs and daily reports
To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for performance and control and approval of costs
To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication
To manage the transporter to the agreed service level agreements


Knowledge:


Conceptualizing solutions for Business demand
Technical and system knowledge supply chain/logistics applications and processes
Experience in implementing and managing complex picking systems and supporting such systems
Health and safety


Desirable


Versed in project management concepts, methodologies and tools.
Basic LRA


Skills:


Verbal and written communication skills
Financial Management
Computer Literacy
Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
Ability to conceptualize and lead the design and implementation of complex systems
Ability to solve complex business & technical problems
Has strong capability in change management communications
Ability to work on multiple projects at once and competing priorities


Desirable


Project management and methodologies
Leading technical deliverables and implementation


Competencies:

Essential


Deciding and Initiating Action
Leading and Supervising
Adhering to Principle and Values
Persuading and Influencing
Analysing
Coping with Pressures and Setbacks


Minimum requirements

Education:


Grade 12
Tertiary qualification in Logistics/Business or similar




Apply by: 30 December 2025