Job Summary
The Operations Officer will be responsible for coordinating day-to-day transportation operations, ensuring smooth service delivery, monitoring drivers and vehicles, maintaining operational records, and promptly resolving operational issues.
Key Responsibilities
Coordinate daily transportation and logistics operations.
Monitor drivers, vehicles, routes, schedules, and trip activities.
Ensure vehicles are properly maintained and available for operations.
Track vehicle movement and ensure adherence to assigned routes and schedules.
Liaise with drivers, customers, vendors, and other stakeholders.
Resolve operational challenges and escalate issues when necessary.
Maintain accurate records of trips, vehicle usage, fuel consumption, and other operational activities.
Monitor compliance with company policies, safety standards, and transportation regulations.
Prepare regular operational reports for management.
Identify opportunities to improve efficiency and reduce operational costs.
Support the management of vehicle documentation, servicing, repairs, and renewals.
Requirements
Bachelor's degree/HND in Business Administration, Transport Management, Logistics, or a related field.
2 - 4 years of relevant experience in transport, logistics, fleet, or operations management.
Good knowledge of transportation and fleet operations.
Strong organizational and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple tasks.
Proficiency in Microsoft Office, especially Excel.
Ability to monitor and coordinate drivers effectively.
Strong attention to detail and accountability.