Operations Supervisor / Assistant Manager at Lazeto Hotels

Key Responsibilities


Supervise the daily operations of all hotel departments.
Ensure excellent guest service and promptly resolve guest concerns.
Monitor staff performance and enforce company policies and standards.
Coordinate with department heads to ensure smooth hotel operations.
Prepare operational reports and monitor departmental performance.
Support staff scheduling, training, and performance management.
Ensure compliance with health, safety, and quality standards.
Assist management in achieving occupancy, revenue, and operational targets.


Requirements


Bachelor's Degree or HND in Hospitality Management, Business Administration, or a related field.
Minimum of 2 years' experience in hotel operations or hospitality management.
Strong leadership, communication, and problem-solving skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office and hotel management systems is an advantage
Applicants should reside aroud Zango and environs.