Operations Support Officer at Demulla

KEY REPSONSIBILITIES


Analyze daily, weekly & monthly operations reports
Track KPIs & SLAs, identify gaps, and flag risks
Follow up on action items, emails, and operational commitments
Support timely execution and task closure across teams


REQUIREMENTS & SKILLS


Strong data analysis and reporting skills
High attention to detail with strong follow-through
Excellent communication & coordination skills
Good understanding of operations metrics & internal controls