YOUR NEW KEY RESPONSIBILITIES:
Country-Level Incident Management:
Serve as the primary point of contact for 2nd-level OT incident support, handling escalation and resolution processes locally, coordinating with third parties and internal teams when necessary.
Local Change Management:
Oversee the OPEX and CAPEX change processes within the country, ensuring that all local changes are tracked, documented, and updated in the OT CMDB.
OT/IT Convergence Leadership:
Act as the local ambassador for OT/IT convergence initiatives, facilitating collaboration between OT and IT teams to ensure smooth integration and process alignment at the country level.
OT Device & Application Oversight:
Manage the onboarding of OT devices to systems such as OT Active Directory, and oversee the lifecycle of OT applications specific to the local environment, ensuring compliance with standards.
Security Oversight:
Lead local security assessments for OT systems, implement security best practices, and collaborate with the Managed Detection and Response (MxDR) team to resolve security incidents specific to the country's OT operations.
Stakeholder Communication:
Maintain clear and effective communication with local stakeholders, vendors, and cross-functional teams, ensuring everyone is informed and trained on OT processes and cybersecurity protocols.
ARE THESE YOUR SECRET INGREDIENTS?
Bachelor's degree in Information Technology, Industrial Engineering, or a related field.
5+ years of experience in OT or IT environments with a focus on incident and change management.
Experience with OT systems (ICS, SCADA) and managing OT devices in a country-specific or regional context.
Strong project management experience, particularly in local OPEX and CAPEX processes.
Knowledge of OT security standards and best practices, including segmentation and vulnerability management.
Excellent communication skills to coordinate with local teams and third-party vendors.
Preferred certifications: CISSP, CISM, or similar, are preferred but not mandatory
Fluent English (written and verbal)