Job Purpose
We are seeking an experienced and customer-focused Commercial Parts Sales Representative to support parts sales operations and maintain strong client relationships within the commercial vehicle industry. The successful candidate will be responsible for assisting customers, processing parts orders, and ensuring high levels of service delivery.
Key Responsibilities
Promote and sell commercial vehicle parts to new and existing customers
Provide professional assistance and product advice to clients
Maintain strong customer relationships through effective communication and service
Process quotations, orders, and invoices accurately
Liaise with customers regarding stock availability, pricing, and delivery timelines
Ensure excellent after-sales support and resolve customer queries efficiently
Maintain accurate records on internal systems
Work closely with internal departments to ensure smooth sales operations
Minimum Requirements
Minimum 5 years' experience in commercial parts sales or a similar role
Strong computer literacy (experience with Pinnacle will be advantageous)
Excellent communication and interpersonal skills
Strong customer liaison and relationship-building ability
Good organisational skills and attention to detail
Key Competencies
Customer service driven
Sales orientated with strong product knowledge
Professional and well-presented
Ability to work under pressure in a fast-paced environment