KEY DUTIES AND RESPONSIBILITIES
Assist in processing basic payment transactions
Perform reconciliations (e.g. provider till operations, exit processing, technical support to users of wallet products)
Maintain payment records and support data entry/documentation
Extract simple data queries via Metabase/Snowflake
Prepare reports on payment activities or KPIs
Monitor dashboards and flag areas for attention
Provide administrative support to the team, including data entry and document management
Escalate any issues outside predefined SOPs
EDUCATIONAL QUALIFICATIONS, KNOWLEDGE & KEY SKILLS, AND COMPETENCIES
Bachelor's degree (ongoing or final year) in Finance, Business, Data Analytics, or related field
Basic Excel skills; exposure to SQL is an added advantage
Strong attention to detail and willingness to learn
Interest in fintech, payments, or digital financial systems
Accuracy and attention to detail
Basic analytical skills
Willingness to learn and follow SOPs
Good communication and teamwork