Job Description :
This role is responsible for supporting and enabling the planning, execution, and optimisation of payroll processes across GSS. The Payroll Process Analyst will be an expert in the endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend payroll cycle — from data capture, review, and validation, including payroll calculation and statutory compliance, payroll accounting, reporting, and analytics.
The role will also be accountable for performing and implementing control checks to safeguard compliance, accuracy, and integrity across payroll operations. In addition to executing ongoing payroll processes, the role will support new payroll takeÃÂâÃÂÃÂÃÂÃÂon's across multiple countries, ensuring smooth onboarding, data integrity, and alignment with statutory requirements.
The focus will be on analysing payroll operations, identifying improvement opportunities, ensuring compliance with statutory requirements, and introducing digitisation to enhance efficiency and accuracy.
KEY TASKS
EndÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂEnd Payroll Expertise
Document the entire payroll process, from employee data capture and input validation to payroll calculation, accounting, and reporting, with documented control points at each stage.
Ensure seamless integration between HR data, payroll processing, and finance systems, supported by system integration controls to validate data accuracy.
Provide payroll analytics to identify trends, anomalies, and opportunities for efficiency, incorporating exception reporting controls.
Act as subject matter expert for payroll operations, statutory deductions, and compliance, ensuring control frameworks are embedded in daily operations.
Payroll Process Design & Optimisation
Lead and participate in payroll process redesign and optimisation workshops, embedding new control measures into redesigned processes.
Perform root cause analysis on payroll errors and propose preventative measures, including enhanced control checks.
Collaborate with HR, Finance, and operational teams to drive continuous payroll improvement strategies, with control monitoring mechanisms.
Conduct "As Is / To Be" analysis to optimise payroll processes in line with GSS digital strategy, ensuring controls are mapped and validated.
Payroll Governance & Compliance
Monitor compliance against statutory payroll standards (PAYE, NIC, SMP, SSP, GDPR, POPIA, etc.), supported by compliance control checks.
Strengthen payroll controls and provide input into payroll audits.
Ensure payroll processes are aligned with the requirements of relevant tax authorities and statutory bodies across all operating countries, with countryÃÂâÃÂÃÂÃÂÃÂspecific control validations.
Ensure payroll process changes follow change management and governance principles, including approval and control checkpoints.
Payroll Reporting & Analytics
Deliver payroll accounting outputs accurately and on time, with reconciliation controls in place.
Produce payroll analytics dashboards and reports for stakeholders, ensuring data integrity controls are applied.
Perform trend analysis to identify recurring payroll failures and propose solutions, supported by control tracking metrics.
Provide payroll performance feedback and reporting to stakeholders.
Training & Knowledge Transfer
Work with the Functional Learning team to ensure payroll staff complete relevant training, including training on control procedures.
Support line managers in educating business users responsible for payroll processes, emphasising control awareness.
Maintain payroll training documentation and ensure delivery of updated training sessions, with control updates included.
GENERIC TASKS
Health, Safety & Environment:
Demonstrate behaviour in line with health, safety and environmental standards
Report to your leader about any issues you cannot address
People:
Demonstrate behaviour in line with the Group's values, standards and a professional workplace
Participate as an effective team member in working collaboratively with your leader, peers and relevant others (including from other teams where relevant) to achieve business goals
Financial:
Operate in a cost-effective way, within limits set by your leader
Work Processes:
Work within policies, processes and systems and advise your leader of any issues which impede your, or the team's performance
Qualifications:
B Degree, Professional payroll qualification or relevant tertiary qualification related to Industrial Engineering, Business Process Analyst or similar.
EXPERIENCE
5 to 7 years of progressive payroll experience, ideally in a global or multi-country environment. years' experience working in a Business Process environment with minimum 3 years in Business Process Re-engineering.
Advanced skills in Visio, PowerPoint, Excel and Word.
Experience running payroll across multiple jurisdictions, with knowledge of varying statutory requirements (e.g., HMRC in the UK, SARS in South Africa, IRS in the US, etc.).
Strong understanding of statutory obligations such as PAYE, NIC, SMP, SSP, GDPR, POPIA, and other local regulations.
Experience designing, performing, and implementing control checks (input validation, reconciliations, exception reporting, compliance audits).
Experience with enterprise HR/finance systems (SAP, Workday, Oracle).
Closing Date:
29 April, 2026