Peer Coordinator_Transgender (Garden Route) at TB HIV Care

Purpose of the position:


In addition to all responsibilities of a peer coordinator, the Peer Coordinator coordinates peer educators in delivering comprehensive mobile and fixed-site services to Transgender People. The role ensures quality outreach, effective coordination, adherence to protocols, accurate reporting, and community-responsive service delivery. This involves ensuring that peer educator work schedules are organized, monitoring peer performances, and ensuring that peer reporting is consistent.


Minimum Requirements


Minimum of Grade 10 (Standard 8)
Training on HIV Counselling and Testing
Minimum of 6 months experience as a peer educator/ case manager or outreach worker is essential
Gender diversity, transgender health and human rights (advantage)
Minimum 1 year as peer educator, linkage officer or outreach worker
Experience working with transgender communities is a strong advantage
Ability to drive and in possession of Code 8 or Code 10 driver's licence (PDP will be an added advantage)
Preference will be given to candidates who come from the TG community


Duties and Responsibilities


Ensure that outreach to all areas and locations is done as scheduled, by the requisite complement of peer educators
Coordinate peers in properly conducting programmatic and mapping outreach activities, as per the relevant protocols, under supervision of the PNC
Ensure that the DIC is staffed during operating hours by the requisite complement of peer educators
Ensure that peer educator reporting on clients seen and interventions conducted at the DIC and on outreach is done correctly and timeously
Ensure that peer educators adhere to organisational policies, procedures, and standards. This includes ensuring that peer educators complete and submit all necessary documents correctly and on time
Work with peer educators in providing the comprehensive package of services to TG people on outreach areas and locations, as scheduled.
Complete relevant work tools correctly and submit for data reporting
Refer clients to the mobile clinic and promote other programme services as appropriate
Partaking in information collection and consultation regarding programme development and improvement
Identifying TG areas and locations for mobilization
Educate TG people on HIV prevention, sexual health, hormone therapy referrals and human rights
Conducting outreach to distribute condoms, lubricants and IEC materials
Support linkage, follow-up and retention in care for HIV, TB and STIs
Mobilising TG people to access appropriate mobile health services
Escorting clients to referral services
Assisting with the development of new health promoting materials
Monitor and report stigma, discrimination and rights violations
Monitoring and evaluating the impact of outreach activities and compile a summary of activities to be submitted to the line manager on a weekly basis
Reporting back to the Line Manager any positive or negative feedback from TG clients and general community
Ensuring safety and that rules are respected at all times while on duty
Providing support and encouragement to TG community
Assisting clients with appropriate referrals for other issues related to psychosocial, (e.g. Gender based violence, paralegal, rape, etc.)
Collaborating with community role-players in engaging communities in providing friendly health services
Maintaining relations with health services managers, and other gate keepers/stakeholders
Assisting with managing client crises, if needed


Skills and Competencies


Facilitation skills
Planning and organisational skills
Good interpersonal and relationship-building skills, including being a team player
Respectful and empathetic approach when engaging with marginalised communities
Strong advocacy, policy and/or networking skills
Ability to work independently, manage multiple priorities and meet deadlines
Reporting and statistics