Personal Assistant &Administrator to the Group Credit Manager at Fidelity Services Group

Fidelity Services Group is looking for a highly organised, detail-oriented and analytical Personal Assistant & Administrator to the Group Credit Manager to join our Group Credit team based at our Robertville office.
The successful candidate will provide high-level administrative and operational support to the Head of Group Credit, while assisting with credit administration, reporting, governance and business intelligence activities.


Minimum Requirements


Diploma or Degree in Finance, Accounting, Business Administration, Credit Management or a related field.
3 - 5 years' experience in a finance, credit control, administration or reporting environment.
Experience consolidating management reports and working with large datasets.
Exposure to debtor management, credit administration and financial reporting processes.
Experience supporting senior management or executives will be advantageous.
Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis.
Proficiency in Microsoft Office Suite.
Experience with SAP, Coupa or similar ERP systems will be advantageous.
Strong reporting, analytical and presentation skills.


Key Responsibilities
The successful candidate will be responsible for:


Providing administrative and operational support to the Head of Group Credit.
Conducting credit checks and maintaining accurate records.
Assisting with client contracts, onboarding and credit administration.
Supporting financial processes, audits and finance-related requests.
Managing vendor applications, supplier documentation and procurement requests.
Processing Capex orders and related documentation.
Supporting payroll administration, training requests and general office administration.
Arranging meetings, preparing agendas and recording minutes.
Supporting client and stakeholder engagement activities.
Preparing and distributing weekly reports.
Consolidating and analysing forecasts and WODR reports.
Preparing and maintaining executive, credit risk, cashflow, debtor and other management reports.
Assisting with ad hoc reporting, analysis, forecasting and collections-related requests.
Coordinating monthly approval and reconciliation processes.
Supporting technology and automation initiatives aimed at improving efficiency and reducing costs.
Ensuring reporting deadlines are met and documentation is maintained accurately.


Competencies
We are looking for someone who demonstrates:


Exceptional attention to detail and numerical accuracy.
Strong organisational and time-management skills.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving ability.
Ability to prioritise multiple tasks and work under pressure.
Ability to work independently and meet strict deadlines.
Professional, proactive and service-oriented approach.
Ability to maintain confidentiality and exercise discretion.
Strong administration and stakeholder liaison skills.


Deadline:9th October,2026