Key performance areas
Attend to visitors and deal with inquiries on the phone, email and in person.
Supply information regarding the school to the general public, learners, parents and clients.
Answer the telephone, screen and direct calls.
Take and relay messages accurately.
Greet persons entering the school and direct them to the correct destination.
Generating quotations and managing bookings for the conference centre.
Liaise with the food and beverage department.
Deal with queries from learners and clients.
Organise and coordinate the usage of venues and boardroom.
Update and maintain telephone list for distribution to staff.
Ensure whereabouts of staff movements in and out of the school.
Provide general administrative and clerical support.
Fully understand the details of the group portfolio.
Qualifications, experience and skills
Higher education experience (advantageous).
Previous experience in a similar position.
Knowledge of client service.
Ability to operate a switchboard.
Additional languages will be an advantage.
Excellent communication skills.
Focus on client service.
Excellent organisational and problem-solving skills.
Professional personal presentation.
Highly self-motivated.
Excellent knowledge of the higher education environment.
Reliable and stress tolerance.
Ability to work with a diverse team in a fast-paced environment.
A clear criminal record.
Closing date: 27 August 2026.