Key Responsibilities
Screen, prioritize and respond to calls and messages professionally and promptly.
Ensure timely follow-up on all pending matters and provide structured feedback.
Handle high call volumes and manage communications efficiently under pressure.
Support social media coordination, including responding to comments, managing inbox messages, and identifying engagement opportunities.
Monitor online activity and escalate important matters to the Director.
Represent and accompany the Director to events, meetings, and official functions when required.
Coordinate meetings and prepare briefs, reports, and presentations where required.
Manage the Director's calendar, appointments, meetings, and travel schedules.
Oversee office administration functions within the Director's office.
Maintain confidentiality of sensitive business and personal information.
Coordinate with internal teams to ensure tasks assigned by the Director are executed on time.
Organize documents, contracts, and digital files systematically.
Assist in general office administrative duties to ensure smooth daily operations.
Qualifications, Experience & Skills
Diploma or Degree in Business Administration, Communications, Public Relations, or related field.
Minimum 1 - 2 years of experience in an executive assistant, personal assistant, or administrative role.
Excellent proficiency in both English and Kiswahili (spoken and written).
Advanced proficiency in Microsoft Office Suite (MS Excel, MS Word, MS PowerPoint, Outlook).
Strong digital literacy and social media management skills.
Exceptional organizational and multitasking abilities.
Ability to work under extreme pressure and tight deadlines.
High emotional intelligence and executive presence.
Smart, confident, and well-presented professional demeanor.
Strong problem-solving ability and quick decision-making skills.
Discreet, trustworthy, and highly confidential.
A passion or strong interest in the automotive industry is an added advantage.
Ability to handle high-level individuals and public interactions professionally.