Job Summary
The Pharmacist is responsible for ensuring safe, effective, and lawful dispensing of medications, providing professional pharmaceutical care, counseling patients, managing prescriptions, supervising pharmacy staff, maintaining regulatory compliance, and supporting business growth through excellent customer service and professional practice.
Key Duties and Responsibilities
Prescription Processing & Dispensing
Review and interpret prescriptions for accuracy and legality.
Dispense medications accurately according to prescriptions.
Verify dosage, route, interactions, contraindications, and allergies.
Maintain proper labeling and packaging of medications.
Handle controlled drugs in compliance with regulatory requirements.
Patient Counseling & Pharmaceutical Care:
Counsel patients on proper medication use.
Explain dosage, side effects, storage, and precautions.
Monitor patient medication therapy outcomes.
Recommend OTC medications where appropriate.
Promote medication adherence.
Clinical Responsibilities:
Identify and resolve drug therapy problems.
Detect prescription errors and communicate with prescribers.
Monitor adverse drug reactions.
Provide drug information to patients and healthcare professionals.
Regulatory Compliance:
Ensure compliance with Pharmacists Council of Nigeria regulations.
Maintain valid pharmacist license and annual practicing certificate.
Ensure ethical pharmacy practice standards.
Maintain accurate statutory documentation and records.
Inventory & Stock Management:
Monitor stock levels and expiry dates.
Prevent stock-outs and overstocking.
Ensure FEFO/FIFO stock rotation.
Supervise storage conditions.
Report damaged, expired, or counterfeit products.
Supervision & Team Leadership
Supervise pharmacy interns, technicians, and support staff.
Provide training and mentoring.
Ensure discipline, punctuality, and professional conduct.
Delegate duties effectively.
Customer Service & Business Growth
Build strong customer relationships.
Resolve complaints professionally.
Promote pharmacy services and health campaigns.
Support sales targets ethically.
Documentation & Reporting
Maintain prescription records.
Prepare daily, weekly, and monthly operational reports.
Document incidents and interventions.
Ensure confidentiality of patient records.
Key Performance Indicators (KPIs)
Prescription accuracy rate
Customer satisfaction score
Stock loss reduction
Regulatory compliance score
Sales performance
Team punctuality and discipline
Reduction in dispensing errors
Qualifications
Bachelor of Pharmacy (B.Pharm) / Doctor of Pharmacy (Pharm.D)
Full registration with Pharmacists Council of Nigeria
Valid annual practicing license
Relevant pharmacy practice experience
Required Skills:
Strong pharmaceutical knowledge
Attention to detail
Communication and counseling skills
Leadership ability
Inventory management
Problem-solving skills
Computer literacy
Ethical judgment
Work Conditions:
Standing for extended periods
Shift work including weekends/holidays
Fast-paced pharmacy environment
Expected Professional Conduct:
The Pharmacist must:
Maintain confidentiality
Dress professionally
Be punctual and reliable
Demonstrate integrity
Show compassion and professionalism at all times.