Pharmacy Sales Representative – Mt. Kenya at IQVIA

Key Responsibilities

Sales & Promotion


Promote and sell a portfolio of leading consumer health and OTC products, consistently meeting sales targets and performance objectives.
Drive expert recommendation through effective detailing and execution of the "6 Steps of a Call" model.


Relationship Management


Build and nurture strong, long‑standing relationships within the pharmacy channel to maximise business opportunities and strengthen brand presence.


Market Intelligence


Conduct market assessments to identify opportunities, track competitor activities, and recommend strategies aligned to business objectives.


Product Knowledge & Training


Maintain a deep understanding of product indications, benefits, contraindications, and clinical data.
Conduct in‑store training and Lunch & Learn sessions (minimum six per month) to enhance product understanding and advocacy.


In‑Store Execution & Merchandising


Coordinate and guide 3rd‑party merchandising teams to ensure excellent execution, visibility, and availability.
Negotiate for optimal share of shelf (SoS) and forward share, aligned to market share expectations.


Reporting & Compliance


Submit accurate and timely reports on sales activity, market insights, and customer feedback.
Ensure complete compliance with CRM and digital reporting tools (e.g., FSFA, Veeva) and adhere to all regulatory, ethical, and internal policy guidelines.


Qualifications & Experience

Education


Bachelor's degree, preferably in Pharmacy, Life Sciences, Medical, Paramedical, or FMCG-related fields.


Experience


1 - 3 years' experience in pharmaceutical, OTC, or FMCG sales with a solid understanding of pharmacy operations.
Demonstrated success in achieving sales targets within field‑based roles.


Skills & Competencies


Strong communication, negotiation, and interpersonal skills.
Ability to build rapport, influence pharmacy stakeholders, and deliver compelling product messages.
Highly self‑motivated with strong planning and organisational abilities.
Proficiency in Microsoft Office and CRM systems.


Additional Requirements


Willingness and ability to travel frequently within the Mount Kenya region.
Willingness to work under a third‑party employment contract.