Picking Controller (Kimberley) at Econo Foods

PURPOSE OF THE ROLE


The purpose of a Picking Controller is to ensure efficient and accurate order fulfillment through effective management of picking layout, equipment, work instructions, progress tracking, process optimization, accuracy improvement, invoice corrections, visual performance management, and picking team.
Their role is vital in maximizing productivity, minimizing errors, and maintaining a high performing picking operation within the warehouse.


KEY RESPONSIBILITIES


Managing and overseeing the picking equipment, allocation, conducting inspections, maintenance, and ensuring their proper functioning to support smooth operations.
Allocating work instructions to picking staff, providing clear guidelines and instructions for accurate and timely order picking.
Tracking the progress of picking activities, monitoring productivity, and ensuring orders are processed within designated timeframes.
Optimizing the picking process by identifying areas for improvement, streamlining workflows, and implementing strategies to enhance efficiency and productivity.
Implementing measures to improve picking accuracy, such as implementing quality control checks, providing training to staff, and addressing any issues or errors that arise.
Resolving invoice corrections by coordinating with relevant departments or stakeholders and overseeing re-picking activities to ensure accurate and timely order fulfilment.
Managing visual performance indicators in the picking area to monitor and improve productivity, accuracy, and overall performance.
Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
Operate within safety standards.
Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
Conduct team meetings.
Monitor and contribute to the overall achievement of the team's goals management.
Designing and optimizing the picking layout to ensure efficient and systematic order fulfilment within the warehouse.


Requirements

QUALIFICATIONS & EXPERIENCE


Grade 12 (Matric) certificate or equivalent qualification.
Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
Must have at least 2 years experience in a leadership role.


COMPETENCIES REQUIRED


Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
Friendly, helpful, confident yet humble, and able to work well in a team.
Ability to work in a highly competitive, fast-paced past and dynamic environment.
Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
Comprehensive knowledge of Microsoft.
Accuracy and attention to detail.


CLOSING DATE


30 June 2026