Requirements.
National Diploma in Financial Management or an equivalent qualification. A valid driver's licence. Computer literacy, including MS Office and municipal financial systems. Two (2) years' relevant experience in revenue, credit control and debt collection within a Local Government Authority within a local government environment. Excellent organizational and administrative skills; Excellent organizational and administrative skills; Excellent analytic and problem-solving ability; High level of integrity, responsibility and confidentiality; Have ability to give attention to detail and be able to work under pressure; Report writing; Communication Skills; Ability to deal with conflict situations; Excellent Negotiation skills.
Duties.
Proper implementation of the Credit Control and Debt Collection Policy to minimize consumer accounts in arrears by ensuring a productive and efficient service to the public: Issuing of Final Notices for arrear accounts for disconnection of services to consumers. Responsible for the disconnection and reconnection of services for default debtors and follow up thereof. Provide the debt collection report on a monthly basis. Responsible for accounts handover to Attorneys/Debt Collectors for collections of outstanding debts. Responsible for payment arrangements with consumers pertaining to arrear accounts. To assist subordinates to minimise the loss and increase debt collection. To ensure effective service and smooth operations. Perform any other related Ad Hoc tasks and duties as requested or required by management (Supervisor) from time to time.