Job Specifications
Duties and responsibilities will entail:
Providing input in formulation, implementation and review of departmental annual work plans, budgets and procurement and asset disposal plans in line with the Corporation's performance targets and strategic plan
Providing technical input to ensure continuous improvement of business processes and controls in the section and develop mechanisms for corporate consultations
Supervising execution of risk management policy and strategies that ensure the Section has a robust system and processes of accountability, risk management, internal controls, business continuity and succession management
Contributing to a corporate culture that promotes ethical practices and good citizenship within the Section
Supervising implementation of a robust performance management system within the Section through monitoring on the delivery of the annual performance contract and the strategic plan;
Overseeing implementation of principles of Corporate Governance, relevant national policies, guidelines, and directives within the Section
Conducting supervision, coaching, mentoring, training and development of the Section staff to ensure an effective and motivated team
Taking oral dictation;
Using e-office to research and process data;
Operating office equipment;
Attending to visitors/clients;
Handling telephone calls;
Handling customer inquiries and complaints;
Coordinating schedules of meetings and appointments;
Coordinating travel arrangements;
Ensuring the security of office records, equipment and documents, including classified materials;
Ensuring security, integrity and confidentiality of data;
Establishing and monitoring procedures for record keeping of correspondence and file movements;
Maintaining an up-to-date filing system in the office;
Preparing responses to routine correspondence;
Managing office protocol and etiquette; and
Managing petty cash
Job Specification
Qualifications
Person Specifications
For appointment to this grade, a candidate must have:
Cumulative service period of nine (9) years, three (3) of which should have been at the grade of Senior Office Administrator or comparable position
Bachelor's degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution;
OR
Bachelor's degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;
Certificate in public relations and customer care course lasting not less than two (2) weeks from a recognized institution;
Certificate in secretarial management course lasting not less than four (4) weeks from a recognized institution;
Proficiency in computer applications and
Shown merit and ability as reflected in work performance and results.
Functional Skills, Behavioral Competencies and Attributes:
Analytical skills
Management and supervisory skills
Communication and interpersonal skills
Presentation skills
Team building skills