Product Analyst - Dynamics 365 at Barron

Job Description


We are currently seeking a Product Analyst - Dynamics 365 to join our team permanently. This role is ideal for a driven professional with strong ERP support experience and a passion for ensuring the smooth day-to-day operation of enterprise systems.


Key Responsibilities:


Resolve second-line ERP functional incidents and user queries escalated from first-line support
Implement approved system configurations and parameter updates in line with governance standards
Manage user access, role assignments, and system permissions
Analyse system issues and determine root causes related to process, data, configuration, or defects
Support change implementation, testing, and validation of system enhancements
Assist with release cycles, deployment activities, and post-release verification
Maintain functional documentation, SOPs, and knowledge base articles
Identify recurring system issues and recommend process improvements


Minimum Requirements:


Diploma (NQF 6) in Information Systems, IT, or a related field
2 - 5 years' experience in ERP support, application administration, and functional system support
Experience working with Dynamics 365 or similar ERP systems
Strong analytical, problem-solving, and troubleshooting skills
Ability to work under pressure and manage multiple priorities


Key Competencies:


Leadership and initiative
Commercial drive
Strategic insight
Strong analytical skills
Results-oriented approach
Commitment to quality and accuracy


Closing Date 22 May 2026