C
Product Manager at Capitec Bank
Capitec Bank
October 6, 2026
Full-time
On-site
Why this role matters
Connect is built on real delivery and the Product Manager is the engine behind it. This role supports the Product Head in producing the best product, directing how it's built and developed across its full life cycle, and working closely with the Software Development Manager and teams on what gets built and when.
In this role, you'll take front-end ownership of Connects full channel suite the app, Nova, USSD, IVR and self-service and lead the people, partnerships and delivery plans that bring it all to life.
What you'll do
Own the front-end delivery of Connects channel suite from end to end
Lead and coordinate front-end developers, UI and UX teams across all Connect touchpoints
Work at tactical and operational levels, contribute to product strategy and business planning, and integrate business and technical product segments to achieve objectives, delivery and targets
Manage delivery of provisioning, vouchers, order management and bundle products
Ensure the front-end integrates correctly with APIs and backend capabilities
Author documents across the product life cycle, including business plans, product roadmaps, business cases, requirements and functional specifications
Use data and metrics to test theories, confirm assumptions, measure success and validate products through client feedback
Align initiatives and projects to our broader strategy and achieve goals through cross-functional teams, including remote and hybrid setups
What you'll need
Education
Minimum: Bachelor's Degree
Ideal: Honours Degree
Experience (minimum)
At least 8 years' management experience at senior level in product development or as a product manager/owner, with 5+ years managing, developing and delivering a product
Career experience that includes time in one or more technical roles, and a track record of communicating with technical and non-technical stakeholders across multiple business units
Working knowledge of APIs, front-end technologies and Java-based environments
Experience coordinating UI/UX teams and managing end-to-end technical delivery
Experience scoping and running usability studies and/or client research
Business development experience in a banking or financial landscape
Knowledge (minimum)
Financial acumen for budget management * Translation of product strategies into tactical and operational plans * Systems thinking, big-picture view, sound decision-making * Agile product ownership and methodology * Domain-specific knowledge, product technology and technical dependencies * People and stakeholder management * Data-driven, analytical and quantitative skills * Technologically literate and adaptable
Experience (ideal)
Product development experience in the product domain at management level * Working with Agile product ownership * Translating business strategies into business benefits * Initiation and implementation of innovative concepts
Telco or MVNO industry experience (beneficial but not essential)
Knowledge (ideal)
Capitec Way of Work * In-depth knowledge and understanding of banking including productivity, profit, efficiency, processes, procedures and client service
Continuous improvement best practices (Lean, Six Sigma, Theory of Constraints, PDCA) * Process mapping and improvement techniques
Skills
Analytical Skills
Attention to Detail
Commercial Thinking Skills
Communications Skills
Interpersonal & Relationship management Skills
Additional Information
Clear criminal and credit record
Connect is built on real delivery and the Product Manager is the engine behind it. This role supports the Product Head in producing the best product, directing how it's built and developed across its full life cycle, and working closely with the Software Development Manager and teams on what gets built and when.
In this role, you'll take front-end ownership of Connects full channel suite the app, Nova, USSD, IVR and self-service and lead the people, partnerships and delivery plans that bring it all to life.
What you'll do
Own the front-end delivery of Connects channel suite from end to end
Lead and coordinate front-end developers, UI and UX teams across all Connect touchpoints
Work at tactical and operational levels, contribute to product strategy and business planning, and integrate business and technical product segments to achieve objectives, delivery and targets
Manage delivery of provisioning, vouchers, order management and bundle products
Ensure the front-end integrates correctly with APIs and backend capabilities
Author documents across the product life cycle, including business plans, product roadmaps, business cases, requirements and functional specifications
Use data and metrics to test theories, confirm assumptions, measure success and validate products through client feedback
Align initiatives and projects to our broader strategy and achieve goals through cross-functional teams, including remote and hybrid setups
What you'll need
Education
Minimum: Bachelor's Degree
Ideal: Honours Degree
Experience (minimum)
At least 8 years' management experience at senior level in product development or as a product manager/owner, with 5+ years managing, developing and delivering a product
Career experience that includes time in one or more technical roles, and a track record of communicating with technical and non-technical stakeholders across multiple business units
Working knowledge of APIs, front-end technologies and Java-based environments
Experience coordinating UI/UX teams and managing end-to-end technical delivery
Experience scoping and running usability studies and/or client research
Business development experience in a banking or financial landscape
Knowledge (minimum)
Financial acumen for budget management * Translation of product strategies into tactical and operational plans * Systems thinking, big-picture view, sound decision-making * Agile product ownership and methodology * Domain-specific knowledge, product technology and technical dependencies * People and stakeholder management * Data-driven, analytical and quantitative skills * Technologically literate and adaptable
Experience (ideal)
Product development experience in the product domain at management level * Working with Agile product ownership * Translating business strategies into business benefits * Initiation and implementation of innovative concepts
Telco or MVNO industry experience (beneficial but not essential)
Knowledge (ideal)
Capitec Way of Work * In-depth knowledge and understanding of banking including productivity, profit, efficiency, processes, procedures and client service
Continuous improvement best practices (Lean, Six Sigma, Theory of Constraints, PDCA) * Process mapping and improvement techniques
Skills
Analytical Skills
Attention to Detail
Commercial Thinking Skills
Communications Skills
Interpersonal & Relationship management Skills
Additional Information
Clear criminal and credit record