What You'll Do:
Lead the strategic direction and execution of digital wallet and core banking products.
Manage the full product lifecycle—from ideation and development to launch and post-implementation review.
Align product goals with business strategy to drive growth and sustainability.
Collaborate with cross-functional teams including developers, designers, analysts, and stakeholders to deliver impactful solutions.
Conduct market research, data analysis, and customer feedback loops to inform product decisions.
Ensure compliance with relevant legislation and industry best practices.
Drive cost efficiency through effective budget and resource management.
Translate strategic objectives into actionable initiatives with measurable outcomes.
Continuously improve business processes to minimize risk and enhance product quality.
Key Responsibilities:
Product Strategy & Vision
Define and own the product vision, strategy, and roadmap for mobile wallet solutions.
Align product initiatives with FNB's digital transformation goals, customer needs, and market trends.
Identify new revenue streams through embedded finance and B2B wallet solutions
Market & Customer Insights
Conduct market research, competitor analysis, and user behaviour studies within the South African and broader African fintech landscape.
Leverage customer data and analytics to inform product decisions and prioritize features.
Product Development & Delivery
Translate business requirements into clear product documentation (PRDs, user stories, wireframes).
Manage the end-to-end product lifecycle from ideation to launch and continuous improvement.
Collaborate with engineering, UX/UI, compliance, and operations teams to deliver secure, scalable solutions.
Compliance & Risk Management
Ensure adherence to South African financial regulations, AML/KYC requirements, and data privacy laws (POPIA).
Work closely with Risk and Compliance teams to mitigate operational and cybersecurity risks.
Performance & Optimization
Monitor product performance using KPIs (adoption, transaction volumes, revenue, churn).
Drive continuous improvement through A/B testing, user feedback, and analytics.
Stakeholder Engagement
Act as the primary product evangelist, engaging internal stakeholders and external partners.
Support go-to-market strategies, pricing models, and partner onboarding.
What You'll Bring:
3 - 5 years of experience in product management, preferably within financial services or fintech.
5+ years in product management within fintech, payments, or digital banking.
Proven experience with mobile payment solutions, digital wallets, and API-based platforms.
Strong understanding of South African payments ecosystem, SARB regulations, and emerging fintech trends.
Strong execution capabilities and a deep understanding of end-to-end product development.
Bachelor's degree in Commerce (BCom), Science (BSc), or a related field with a focus on Strategy, Analytics, or Business Administration.
A postgraduate qualification (e.g., MBA, Honours) is ideal.
Excellent communication, stakeholder engagement, and negotiation skills.
A proactive, innovative mindset with a passion for delivering exceptional customer experiences.
End Date: April 10, 2026