Job Summary
The project associate will support the planning, execution, monitoring, and closure of IT projects by coordinating activities, tracking delivery, managing documentation, and supporting stakeholder communication to ensure projects are delivered in line with approved scope, timelines, budget, and quality standards.
Reporting Line
This position reports to the Project Manager / Senior Project Manager
Key Responsibilities
1. Project Planning and Initiation
Support project execution planning upon confirmation of scope
Assist in assigning responsibilities across internal teams and vendors
Consolidate inputs from cross-functional teams into integrated project work plans
Prepare and maintain project initiation and governance documents including project charter and project management plans.
2. Project Execution and Work Management
Execute project activities in line with the agreed project management methodology
Track assigned tasks, dependencies, and milestones across the project lifecycle
Monitor progress against approved plans and escalate deviations, risks, or issues promptly
Support planning and execution of assigned module rollouts and track progress to closure
3. Budget and Resource Tracking (Support Role)
Track project budget consumption and resource utilization against approved plans
Monitor progress toward objectives and highlight variances for review
Support the Project Manager in identifying causes of deviations and proposing corrective actions
4. Deliverable and Quality Management
Create and maintain the deliverable responsibility matrix (RACI / DRM)
Track execution and completion of deliverables across teams
Coordinate peer reviews, deliverable validation, client acceptance, and transition checkpoints
Ensure deliverables meet agreed quality and acceptance criteria
5. Scope and Change Management
Support scope definition, service level alignment, and user requirements documentation
Log, track, and coordinate scope change requests
Participate in scope review and approval meetings and track outcomes.
6. Stakeholder and Client Coordination
Act as a day-to-day coordination point for assigned clients and stakeholders under the guidance of the Project Manager
Support preparation and coordination of project steering committee meetings
Prepare and circulate weekly project status reports to clients and internal stakeholders
Maintain clear, timely, and professional communication across project teams
7. Reporting and Governance
Prepare regular project status reports covering progress, risks, issues, and actions
Support presentations on project health for management and governance forums
Maintain accurate risk, issue, decision, and action logs
8. Documentation and Project Closure
Ensure all project documentation is up to date, approved, and properly stored
Support project closure activities including verification of completed deliverables
Track milestone approvals, sign-offs, and milestone certificates
Assist in lessons learned documentation and project handover
Key competencies
Professional and Academic Qualifications
Bachelor's degree in BBIT, Computer Science, Business Information Technology, IT or any other related.
Professional Certification in Project Management- Prince2 Foundation /CAPM (Certified Associate in Project Management ) - Added Advantage.
2 years' experience in managing ERP and Software Application projects.
Desirable Skills
Demonstrate the ability to work with multiple teams.
Excellent communication skills
Excellent documentation skills
Ability to lead and manage technical teams and client project teams.
Meets or exceeds project revenue targets.
Great team player, decisive, strategic thinker, deadline & result-driven, and highly organized
Ability to resolve conflict with teams and with users/stakeholders, both internally and externally
Ability to understand business processes and provide insight to the best practices.
Exceptional customer relationship management skills with the ability to provide workable solutions during crisis situations.
Highly refined project and time management capability while being able to prioritise work, deliver within deadlines and manage crises/conflicts.