Project Manager, Contract Logistics at DSV

Job Related Requirements:

Project Management Experience:


Minimum of 3+ years' experience in a logistics and/or healthcare environment, including exposure to Warehouse Management System (WMS) implementations and large-scale operational projects


Change Management:


At least 1+ year of experience in change management, with proven ability to engage and manage both local and global executive stakeholders


Warehouse & Operations Experience:


Minimum of 1+ year in warehouse or operational management, with sound knowledge of best practices, process optimisation, and legal/compliance requirements


Leadership Experience:


At least 1+ year in a project or operational leadership role, with demonstrated capability in team leadership, performance management, and staff development


Facilitation & Stakeholder Engagement:


2+ years' experience in facilitating workshops, planning sessions, and problem-solving engagements, with the ability to influence diverse stakeholder groups toward effective outcomes


Financial Acumen:


Minimum of 1+ year experience in budget development and financial management, including tracking and controlling CAPEX, OPEX, and P&L performance


Contractual & Commercial Exposure:


At least 1+ year of experience supporting contract development, service level agreements (SLAs), and client negotiations


Operational Excellence Knowledge:


Strong understanding of warehouse best practices, including inventory management, Lean principles, and industry benchmarks (e.g., WERC standards)


Mobility & Travel:


Valid driver's license and own transport
Willingness and ability to travel within Gauteng, across South Africa, and internationally as required


Communication & Collaboration:


Excellent written and verbal communication skills, with strong interpersonal abilities and a collaborative, team-oriented mindse


Tertiary Qualifications:


A Postgraduate Diploma in Project Management, or a relevant three-year qualification from an accredited institution
Foundational certification in PRINCE2, PMBOK, or an equivalent project management methodology
Prosci Practitioner Certification (or equivalent) in Change Management
Advanced certifications such as PRINCE2 Practitioner, Managing Successful Programmes (MSP), PMP (Project Management Professional), or equivalent will be advantageous


Added Advantages for the Role:


Demonstrated knowledge and experience within the healthcare industry


Construction Management


Exposure to construction or infrastructure-related projects within an operational environment


Systems & Technology Competence


Practical experience in Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, as well as data analytics tools such as Power BI. Exposure to Artificial Intelligence (AI) applications in operations or supply chain environments
Healthcare, Road Logistics, Import and Exports Best Practice: w.r.t. operational processes
General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles
Warehouse Design and Configuration aligned to Best Practices, OHS and Legal Compliance: Extensive knowledge and experience
Applied negotiation skills
Applied risk management skills
Supply Chain Management accreditation such as CSCP, SCOR-P, etc
Application software development experience with strong IT acumen
SAIIE accreditation


Computer Literacy Level:


Advanced Microsoft Office knowledge
Microsoft Visio (advanced), Microsoft Project (advanced), Excel (advanced) Project Portfolio management software (such as Clarity, PPO, etc.)


Main Purpose of the Role:


The Project Manager is responsible for the successful delivery of assigned projects within agreed timelines, budget, scope, and quality standards, in alignment with client governance frameworks.
The role requires effective engagement with all project stakeholders and close collaboration with internal and external clients to understand requirements, manage expectations, and proactively address risks, issues, and change.
This position plays a key role in supporting company objectives by identifying, analysing, and implementing value-adding, sustainable solutions for both current and prospective customers.
Success in this role depends on the ability to align customer needs with client values, policies, and strategic objectives, while fostering strong collaboration across Global IT, Operations, contractors, and other stakeholders.


Duties and Responsibilities:

Project Planning & Governance


Develop comprehensive project plans aligned with business strategy, defining scope, timelines, resources, and financial requirements
Apply structured methodologies (e.g., CLPA, DQP) and ensure adherence to client governance frameworks
Manage project dependencies, milestones, and deliverables through formal planning tools


Project Execution & Delivery


Lead end-to-end project execution to ensure delivery on time, within budget, and to required quality standards
Coordinate activities across phases, teams, and stakeholders to ensure seamless transitions and progress
Monitor performance and implement corrective actions where necessary


Resource & Team Management


Assemble, lead, and motivate cross-functional project teams
Allocate tasks, define responsibilities, and balance workloads effectively
Facilitate workshops, planning sessions, and regular status meetings


Time & Cost Management


Develop and maintain realistic project schedules using appropriate tools (e.g., Microsoft Project)
Prepare and manage project budgets, tracking actual spend versus approved budgets
Ensure efficient utilization of resources to optimize cost and delivery


Risk, Issue & Change Management


Identify, assess, and mitigate project risks proactively
Manage issues in line with governance and escalation protocols
Integrate change management into project planning and execution to ensure successful adoption


Stakeholder & Communication Management


Build and maintain strong stakeholder relationships based on trust, competence, and transparency
Provide structured and timely reporting to stakeholders and executive sponsors
Manage escalations effectively to ensure swift resolution of challenges


Quality & Continuous Improvement


Ensure delivery of high-quality outcomes that meet or exceed stakeholder expectations
Drive continuous improvement and best practice adoption across projects


Commercial & Contractual Support


Support contract development and negotiations with clients and suppliers
Assist in procurement processes, ensuring alignment with ethical standards and company policies


Governance & Reporting


Prepare and facilitate Project Steering Committee meetings
Ensure compliance with approved project management frameworks and reporting standards
Maintain accurate project documentation and performance tracking


Tools & Methodologies


Project Office tools (e.g., Clarity)
Microsoft Project (scheduling and planning)
Microsoft Visio (process and solution design)
SAP / Webcost (cost management)
Cherwell (service request management)
DQP (DSV Quality Process)
CLPA (Contract Logistics Project Approach)