Key Purpose
Responsible for planning and governance and for overseeing the successful delivery of the projects output/product and must therefore have practical experience of having been a project manager for large and complex initiatives. Acts as an evangelist of the discipline, using opportunities to promote the benefit of a structured & organised approach to change and coordinated effort.
Personal Attributes and Skills
Ability to apply systems thinking and align deliverables to strategic objectives.
Connects with the product construct and understands technical concepts.
Skilled at managing multiple projects concurrently.
Strong leadership, ownership, and initiative; works independently.
Excellent communication, facilitation, presentation, and negotiation skills.
Effective people management and relationship-building abilities.
High resilience under pressure, with strong problem-solving and decision-making capability.
Positive, adaptable, and goal-driven with a sense of urgency and accountability.
Assertive yet flexible; demonstrates integrity, professionalism, and confidence.
Areas of responsibility may include but not limited to
Apply and govern project management principles, frameworks, and methodologies (e.g. Agile, Waterfall, Hybrid) to ensure consistent and effective delivery across the full project lifecycle—from initiation and planning through execution, closure, and operational handover.
Lead endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend product delivery from initiative concept through to launch, with a strong focus on software development and digital initiatives.
Build and maintain strong, collaborative relationships with internal business units, technology teams, external partners, vendors, and other key stakeholders to drive alignment, manage dependencies, and enable successful delivery outcomes.
Serve as the primary escalation point for project and stakeholder issues, proactively managing risks and concerns, driving timely resolution, and ensuring clear, transparent, and effective communication at all levels.
Facilitate regular project and programme governance forums, including progress reviews and SteerCos, to provide clear visibility and proactively manage stakeholder expectations.
Proactively manage project financials, interdependencies, risks, and issues across multiple workstreams, ensuring early identification of impacts and timely mitigation to protect delivery outcomes.
Produce accurate and insightful weekly status reports, reflecting RAG status, overall programme and project progress, and clearly defined actions to drive initiatives towards green.
Provide strong leadership and direction to project teams, motivating and enabling them throughout the endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend project lifecycle.
Education and Experience
A tertiary education (Degree or Diploma).
A formal Project Management Diploma / certification.
At least 5 years of formal Project Management experience is required.
Financial services sector experience