Role Summary
We are seeking a highly competent Sales & Maintenance Property Associate with 3 - 5+ years hands-on property management experience in Lagos Island, particularly Ikoyi and Lekki.
The role combines leasing, tenant management, maintenance coordination, and basic financial reporting, with a strong emphasis on professionalism, transparency, and execution.
Responsibilities
Sales, Marketing & Leasing:
Market vacancies using digital channels (property portals, Jiji, social media, WhatsApp communities)
Create professional property listings (photos, floor plans, key features)
Conduct viewings, handle inquiries, and pre-screen prospective tenants
Negotiate and close leases at market-appropriate rents
Demonstrable ability to lease units quickly and efficiently
Tenant Screening & Relations:
Conduct thorough tenant screening (ID, employment, references, rent history)
Understand fair rental practices and tenant relations in Nigeria
Handle rent collection, arrears, and tenant communication professionally
Resolve disputes firmly but diplomatically to retain good tenants
Maintenance & Technical Coordination:
Oversee routine and preventive maintenance
Coordinate and supervise vendors (electricians, plumbers, painters, cleaners, security, etc.)
Obtain multiple quotes and cost estimates before approvals
Maintain proper records of all maintenance activities
Maintain a reliable network of vetted service providers
Financial Management & Reporting:
Track monthly rent collections and outstanding balances
Prepare basic expense and maintenance reports
Support budgeting, forecasting, and cost control
Provide clear, transparent monthly reports that are easy to review
Systems, Tools & Documentation:
Comfortable using digital or standardized property management tools
Organized digital document management
Rent reminders, receipts, and basic accounting/reporting tools
Strong attention to structure, records, and follow-through
Communication, Ethics & Professionalism:
Highly responsive with clear timelines
Polite, firm, and professional with tenants and vendors
Proactive communication and regular updates
Strong written and verbal communication skills
Transparent about commissions, fees, and vendor costs
Verifiable references and solid reputation within Lagos property circles
Requirements
Educational & Professional Background:
Bachelor's degree in Business, Estate Management, Real Estate, Finance, or related discipline
Formal training or certification in property/estate management is an advantage
Membership or affiliation with a recognized professional body (e.g., NIESV, REAN, PROPNET) is strongly preferred
Industry Experience (Non-Negotiable):
3 - 5+ years practical property management experience in Lagos
Proven track record managing residential, commercial, or mixed-use properties
Experience with properties of comparable size and value (luxury or premium experience is a strong advantage).
Compensation
Base retainer (or salary)
Commission on lettings and sales
Performance-based incentives.