Duties and Responsibilities
Clean and maintain lobbies, hallways, corridors, and other public areas. Ensure all areas are free of dust, dirt, and debris. Vacuum carpets and mop floors regularly.
Clean and sanitize restrooms, including toilets, sinks, and mirrors. Restock toiletries and supplies such as toilet paper, soap, and hand towels.
Empty trash bins and replace liners. Ensure all waste is disposed of properly and recycling is sorted correctly.
Dust and polish furniture, fixtures, and decor items. Clean windows and glass surfaces to maintain a clear view.
Assist with setting up and breaking down for events and functions. Handle special cleaning tasks as assigned by the housekeeping manager.
Assist guests in public areas, such as offering directions or answering questions. Address guest requests and complaints courteously and professionally.
Follow all health and safety regulations and hotel policies. Use cleaning chemicals and equipment safely and correctly.
Perform any other duties in the housekeeping department as may be assigned from time to time
Skills and Qualifications
Diploma or certificate in housekeeping operations or any other equivalent qualification
A minimum of 2 years of experience in a similar role, preferably in the hospitality industry.
High level of accuracy and attention to detail in cleaning tasks.
Ability to stand, walk, and perform physically demanding tasks for extended periods.
Efficiently manage time to ensure all cleaning tasks are completed on schedule.
Strong customer service skills with a friendly and professional demeanor.
Ability to work well with others in a team environment.