Role Overview
The QA Engineer will join the Product & Engineering team to ensure high-quality delivery of Hugo's internal platforms and CX solutions.
This role will establish scalable testing practices and support fast release cycles.
This individual must be AI-native, automation-focused, and comfortable working in a fast-moving product environment.
What You'll Be Doing
Define test strategy for product features
Build automated testing frameworks
Validate integrations across systems
Support rapid release cycles
Ensure end-to-end feature quality
Partner with engineers on quality standards
Implement CI-based test automation
Perform exploratory testing
Drive quality metrics and reporting.
Key Responsibilities:
Create and maintain automated test suites
Test APIs and frontend applications
Write test plans and test cases
Perform regression testing
Validate data and integration flows
Track and manage defects
Support UAT with stakeholders
Improve release confidence.
Qualifications & Experience
3+ years QA engineering experience
Experience testing web applications
Experience testing APIs
Automation experience (Cypress, Playwright, Selenium)
Understanding of Agile workflows
Experience with bug tracking tools.
AI-Native Expectations:
Use AI tools for test generation
Experience with AI-assisted test automation
Interest in intelligent testing approaches
Ability to automate repetitive QA workflows.
Nice to Have:
Performance testing experience
Data validation testing
Experience with CI/CD testing pipelines
BPO or operational tooling exposure:
Shared Expectations Across All Roles:
Fast-paced execution and ownership mindset
Strong collaboration with Product team and Process owners
Interest in business and operational context
End-to-end feature ownership
AI-native engineering workflows
Bias toward automation and scalability.