QC Officer

Key Duties and Responsibilities

Raw Material Quality Inspection

• Inspect incoming raw materials, including LDPE, LLDPE, HDPE, additives, masterbatches, inks, adhesives and other packaging materials.
• Verify raw material specifications against approved standards and supplier documentation.
• Identify and report substandard, contaminated or damaged raw materials.
• Ensure that non-conforming materials are properly identified, segregated and prevented from entering production.

In-Process Quality Control

• Conduct regular quality inspections across extrusion, printing, lamination, slitting and cutting operations.
• Monitor film thickness (micron), width, weight, colour consistency, transparency and general appearance.
• Check for defects such as gels, pinholes, wrinkles, scratches, uneven thickness, contamination and poor sealing.
• Verify printing registration, colour accuracy, ink adhesion and print quality against approved samples.
• Inspect laminated materials for bonding strength, delamination, wrinkles and other defects.
• Ensure that slitting and cutting dimensions meet approved customer specifications.
• Carry out start-up, in-process and final inspections according to approved inspection procedures.
• Immediately notify Production Supervisors of deviations requiring corrective action.

Finished Product Inspection and Testing

• Conduct final quality inspections before finished products are released for packaging, storage or dispatch.
• Perform relevant tests, including:
• Film thickness and dimensional accuracy.
• Tensile strength and elongation.
• Heat seal strength and seal integrity.
• Dart impact and puncture resistance, where applicable.
• Coefficient of friction (COF), where required.
• Printing adhesion and colour consistency.
• Lamination bond strength.
• Roll weight, winding quality and appearance.
• Confirm that finished products conform to approved samples, specifications and customer requirements.
• Ensure defective products are properly identified, isolated and reported.
• Recommend product release or rejection in accordance with established approval procedures.

Quality Documentation and Reporting

• Maintain accurate daily inspection and quality test records.
• Prepare daily, weekly and monthly quality control reports.
• Document product defects, non-conformities, corrective actions and inspection results.
• Maintain proper traceability of raw materials, production batches and finished products.
• Ensure inspection records are properly filed and available for internal and external audits.
• Monitor recurring defects and provide recommendations for continuous improvement.

Non-Conformance and Corrective Actions

• Identify and report deviations from approved production and quality standards.
• Raise Non-Conformance Reports (NCRs) when required.
• Participate in root cause analysis of quality failures, customer complaints and product rejections.
• Follow up with Production and Maintenance Departments to ensure corrective actions are implemented.
• Verify the effectiveness of corrective actions taken to prevent recurrence.
• Escalate serious quality concerns promptly to the appropriate management personnel.

Quality Management System and Compliance

• Ensure compliance with the company's Quality Management System (QMS), including applicable ISO 9001:2015 requirements.
• Support compliance with relevant food packaging safety requirements, GMP and applicable FSSC 22000 requirements where adopted by the company.
• Participate in internal quality audits, external audits and customer inspections.
• Ensure measuring and testing equipment is properly maintained, verified and calibrated.
• Promote good housekeeping, hygiene and safe handling practices within production areas.
• Support continuous improvement initiatives aimed at reducing waste and improving product quality.

Collaboration and Training

• Work closely with Production Supervisors, Machine Operators, Maintenance and Store personnel to maintain product quality.
• Educate machine operators on common production defects and quality requirements.
• Participate in quality awareness training and toolbox meetings.
• Support trial production, new product development and validation of new materials.
• Perform other quality-related duties assigned by management.