Background:
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive, recover, and gain control of their future.
We aim to make our programs a model for the highest global standards and to cultivate power and lasting change not just for our clients but for all people affected by humanitarian crises. To achieve that vision, the IRC’s Technical Excellence (TE) group, located within the Crisis Response, Recovery and Development (CRRD) Department, provides technical assistance to IRC’s country program staff and shares what we learn to influence policy and practice.
IRC’s Technical Excellence team is comprised of seven teams which have deep expertise in their respective fields: Education, Economic Wellbeing, Governance, Health, Violence Prevention and Response, MEAL, and Grants & Operations.
Monitoring, Evaluation, Technology, Accountability, and Learning at the IRC
The METAL Unit is responsible for supporting CRRD to have a culture of strong data and evidence use through stewardship of the Data & Performance Ecosystem, and for coordinating successful piloting and uptake of innovative technology solutions. The METAL Unit provides specialized support across four pillars to strengthen program effectiveness, improve decision-making, and enhance organizational learning:
Job Overview:
The METAL Quality Assurance Analyst will be part of the METAL team which is responsible for delivering products that support day-to-day implementation of CRRD Programs as well as the collection, management, visualization of KPIs relevant to higher-level decision-making.
The QA Analyst is a team member responsible for developing, testing, implementing, and supporting IRC’s global technology tools and platforms for the organization. This includes CommCare, Microsoft Power BI, Power Apps and Microsoft SQL server Azure-based data warehouse.
All of METAL’s products include elements of data collection, management and analysis so it is critical for the success of the team that the QA Analyst have strong skills related to testing data transformation and visualization.
Working in partnership with staff at various levels and locations, the QA Analyst will perform a key role in testing, assuring quality, and improving technology products with a successful rollout. Should demonstrate a solid focus on responsive application design and an understanding of the diverse subject areas involved in developing user-centric and impactful applications.
Position key attributes are multi-tasking, detail orientation, fast learning, and self-organizing. The candidate is required to not only test the technology products, but also to identify, create, and implement complex use case scenarios; take a lead in efforts to find requirement/specification gaps and work very closely with business teams/analysts to seek answers. Find a balance between keeping high-quality standards without overly exerting on the release timeline. Build a good working relationship between development and product management teams. Be able to turn around testing and regression testing within timelines without compromising on quality.
This role reports to the Program Technology at Scale Lead. The QA Analyst will work closely with METAL Product Managers and Developers. They will have a technical line to the Senior Manager, Quality Assurance and maintain regular contact with the QA team to ensure that METAL is following the best practices of the wider organization.
Major Responsibilities:
Primary responsibilities include but are not limited to:
Key Working Relationships:
Key Internal Relationships:
Desired Experience and Skills
Education:
Working Environment:
Compensation: Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Standard of Professional Conduct: IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
IRC is dedicated to reducing the gender gap in leadership roles and has implemented supportive measures like parental leave, gender-sensitive security protocols, and other benefits to create an inclusive environment for women.
Applicants with varied career paths are welcomed, recognizing that employment gaps don't define potential. IRC values transferrable skills and is committed to investing in the growth and development of its team members.
The organization strives to offer competitive and equitable Compensation and Benefits programs to attract, motivate, and retain employees who adhere to the IRC Way Standards for Professional Conduct.
IRC is an equal opportunity employer, and we value diversity and inclusion. We do not discriminate on the basis of race, nationality, ethnicity or tribe, gender, age, religion, caste, sexual orientation, differently abled, geographic origin, marital status, veteran status and cultural background (or any other characteristic protected by law). We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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