Job Summary
The Quality Assurance Officer will evaluate, monitor, and continuously improve operational and customer service processes across the BDC and other subsidiaries.
Responsibilities
Design, develop, and execute comprehensive test plans and test cases to validate product functionality, regulatory compliance, and customer requirements prior to launch.
Perform manual and automated testing, including functional, regression, performance, and stress testing to ensure system reliability and business readiness.
Identify, document, track, and report defects using appropriate QA and bug-tracking tools, working closely with developers to resolve issues and verify fixes.
Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, acting as a user advocate throughout the development lifecycle.
Implement and maintain test automation frameworks and leverage QA tools (e.g., Selenium, JMeter, Postman) to improve testing efficiency and coverage.
Requirements
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Minimum of 6 years' experience in quality assurance, compliance, internal control, or audit within a financial services environment (preferably BDC, IMTO, or fintech).
Strong understanding of foreign exchange operations, remittance processes, and Nigerian regulatory frameworks.
Proficiency in Microsoft Office Suite and quality assurance/testing tools.
Strong analytical, reporting, and observational skills with high attention to detail and ethical standards.
Professional certifications such as ISO 9001 QA, CAMS, CISA, or AML-related training are an added advantage.
Salary
NGN521,000 - NGN585,000 Monthly