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Quality Assurance Officer: Verification Services at Helderberg Personnel

Helderberg Personnel
October 9, 2026
Full-time
On-site
GENERAL DESCRIPTION: QUALITY ASSURANCE OFFICER


Responsible for all SANAS (South African National Accreditation System) matters relating to the accreditation / compliance of the organization at all times
Responsible to timeously inform SANAS of changes within the organisation which may affect the accreditation / compliance status of the organisation (this includes changes in key personnel
General personnel administration (maintenance of personnel records, employee contracts and Job Description s (compile, review and update etc.)
Resource management, recruitment, selection and placement of employees together with Management
Filing, archiving and storage of all company and client related documents
Manage technical staff to ensure smooth flow of work in progress
Policies and Procedures (Compile, review, update, implement, training)
Administer applications for verification (client database, info packs, client files)
Conducting of Internal Audits
Conducting of Management review
Handling of Complaints and Appeals
Handling of any disclosure of association with staff
Selection of a Verification Manager
Employee onsite observation
Monitoring of performance
Update Corrective Action Log
Administering of Committee Files
Internal Training
Handling requests for use of logo's / marks
Related bodies review
Software Validation
Identifying skills deficits and knowledge and non-conformances of verification staff and correcting it as well as training of staff
Handling requests for Re-Evaluations and Special Evaluations
Requesting and verifying of old original certificates in case of special evaluations, re-evaluations or certificates issued due to an error
Managing Access to Client Files
Final Assessment before archiving
Periodic Monitoring of the company


GENERAL DESCRIPTION: INTERNAL AUDITOR


Provide strategic direction, manage and execute the Internal Audit Activity, coordinate specific processes to support the implementation and execution of the Audit Plan, monitoring compliance, preparing and presenting audit findings and recommendations, and providing assurance of compliance with statutory requirements, policies and procedures in line with standards


TASKS:


Establish, manage and promote the standing of the Internal Audit Activity
Develop and maintain the internal audit policy and procedure
Develop and maintain strategic and operational risk based internal audit programs
Communicate process steps to relevant stakeholders
Manage and review the internal audit outcome
Communicate the results of the internal audit outcome
Monitor implementation progress

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