Key Responsibilities
Prepare, raise and issue accurate customer invoices on a timely basis, ensuring all billing information is complete and correct.
Maintain and update the live invoice and collections tracker by recording invoices issued, payments received, and monitoring outstanding balances.
Manage the accounts receivable ledger by posting and allocating customer payments accurately to the respective accounts.
Monitor customer accounts and follow up on outstanding invoices through calls, emails and account statements to ensure timely collections and compliance with agreed credit terms.
Perform customer account reconciliations, investigate and resolve billing discrepancies, invoice queries and payment disputes in liaison with the Sales and Operations teams.
Prepare and maintain accounts receivable ageing reports, monitor overdue balances, and escalate long-outstanding or high-risk debts to management for appropriate action.
Support credit control activities by conducting credit limit reviews for new and existing customers and assisting in the implementation of effective credit management procedures.
Assist with month-end and year-end receivables closing activities by preparing reconciliations, schedules and supporting documentation.
Prepare periodic accounts receivable reports and analyses for management, providing insights into collections performance, debtor ageing and cash flow.
Maintain accurate financial records and documentation for audit purposes while providing ad hoc reconciliations, reporting and administrative support to the Senior Accountant and Finance Manager.
Key Qualifications
Diploma or Bachelor's degree in Accounting, Finance or a related field.
Proficiency in accounting software such as Sage, QuickBooks, SAP or other ERP systems.
Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
Strong analytical, numerical and reconciliation skills with exceptional attention to detail.
Excellent communication and interpersonal skills with the ability to build positive customer relationships.
Ability to prioritize tasks, work under pressure and meet strict deadlines.
High level of integrity, professionalism and confidentiality.