Role Description
This is a contract, on-site role for a Receptionist / Waitress at Precious Palm Royal Hotel, located in Benin City.
The role involves welcoming and assisting guests, answering phone calls, managing reservations, and ensuring excellent customer service.
Additional responsibilities include taking and serving orders efficiently, supporting clerical tasks such as record keeping and scheduling, and maintaining a clean and organized reception and dining area.
Qualifications
Strong Phone Etiquette and Receptionist Duties skills, including answering inquiries and managing front desk operations
Clerical Skills for effective record keeping, filing, and scheduling
Outstanding Communication skills to interact positively with guests and team members
Customer Service experience to ensure guest satisfaction and address concerns professionally
Ability to multitask and work efficiently in a fast-paced setting
Flexibility to work varying shifts, including weekends and holidays
Prior experience in hotel, hospitality, or restaurant roles is an advantage