Regional Domain Manager - Driver Operations at Bolt

As a Regional Domain Manager for Driver Operations, you will own the rollout, execution, and performance of key programs across multiple markets, including Driver Acquisition, Engagement, Rewards & Loyalty, Quality, Onboarding, and Community. You will operate at the intersection of global strategy and local execution — ensuring that central initiatives are effectively deployed, optimized, and scaled, while also feeding back structured insights to continuously improve programs. This is a hands-on role requiring strong ownership, operational rigor, and the ability to drive results across diverse markets.


Main tasks and responsibilities:


Drive end-to-end execution of Driver Operations programs across multiple markets, ensuring strong delivery across acquisition, engagement, rewards, quality, onboarding funnel, and community initiatives
Own regional KPIs and OKRs within the Driver domain, tracking performance rigorously and driving fast corrective actions where needed
Translate global strategies into clear, structured execution plans tailored to local market realities
Monitor performance, identify root causes of gaps, and implement solutions to consistently hit targets
Prioritize initiatives and allocate resources toward the highest ROI opportunities, managing trade-offs across markets
Act as the bridge between central and local teams by surfacing regulatory risks, supply dynamics, and operational insights
Contribute to program improvement by providing structured feedback and supporting the evolution of scalable playbooks
Collaborate closely with General Managers and cross-functional teams to ensure alignment and execution discipline
Build and strengthen capabilities within local Driver Operations teams through coaching, best practice sharing, and structured problem-solving


About you:


You have 7+ years of experience in operations, program management, or similar roles with regional or multi-country scope
You have a strong track record of executing and scaling multi-market programs with measurable results
You bring a strong analytical and commercial mindset, with experience managing KPIs, budgets, and ROI-driven decisions
You are an excellent stakeholder manager, with experience working with senior leadership across functions and geographies
You demonstrate high ownership and are comfortable bringing structure to ambiguous, fast-paced environments
You combine strategic thinking with a hands-on, execution-focused approach