The above position is vacant at our Inland North Region (Robertville), reporting to the General Manager. The overall purpose of this position is to ensure that all site security requirements are adhered to and that the Client's needs are efficiently and professionally met at all times, whiles managing a profitable business.
Minimum Requirements...
Matric/Grade 12 Certificate
PSIRA Grade A registered and accredited
At least 10 years' experience in a Senior Management position
At least 5 years' experience in management
Working knowledge of the Firearm Act is required with training and competency.
Exceptional staff management experience is required
Above average Computer literacy with competencies in all programmes.
No criminal record.
Sound planning, administration, interpersonal communication and client liaison skills are required. .
Own reliable transport and valid Driver's Licence is required.
Positive work References
Job Specification...
Key areas of responsibility will include:
Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
Managing allocated branches to ensure that contractual requirements are met as stipulated by clients.
Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Clients
Constantly evaluating the service levels and providing and making risk associated recommendations to the Clients regarding the improvement of services
General management and supervision of security staff to ensure that required performance is met at all times
Dealing with all required administration matters including logistical and financial management.
Liaising daily with management on various operational issues
Liaising daily with General Management/the Executive on various Operational and Financial matters
Ensuring that all HR related queries are dealt with promptly
Managing disciplinary processes.
Submitting relevant weekly / monthly incident and general reports to Management Investigating incidents and reporting on such
Must have sound knowledge of the ISO 9001:2008 Management System
Must have a sound working knowledge of Guarding operations
Core Competencies:
Analytical, Critical Thinking & Planning skills
Leadership & Self Development skills
Goal Setting & Organisational skills
Driving & Managing change
Driven for results
Interpersonal skills & Self Development
Communication direction & skills
Development of others
Customer focus and focus on continuous improvement
Teamwork and Team Player
Business acumen and Managerial courage
Presentation and Communication skills
Negotiation skills
Other personality attributes:
Assertiveness
Initiative
Strong leadership ability
Good communication skills both verbal and written
Conflict management / Control Management
Strong negotiation skills
Maintaining effective teams
Empowerment mind-set with team members